Privacy Policy

Collection and Use of Personal Information on BRILANI.COM

In general, users can browse BRILANI.COM without revealing their identity or submitting any personally identifiable information. Personally identifiable information refers to any information that may be used to identify an individual, including, but not limited to, first and last name; home, billing or other physical address; email address; phone number or other contact information; and credit card information. When you submit personally identifiable information on the site, you are allowing us to collect, use, and disclose your personally identifiable information as set forth in this privacy policy.

The security and protection of our customers' personal information is BRILANI’s top priority. To process your order, we require your name, phone number, billing and shipping address, email address, and credit card information. We only share the necessary information with third parties involved in the ordering process, such as the payment processing company that issued your credit card, the shipping carrier, and BRILANI’s customer service representatives.

BRILANI does in no way make your personally identifiable information available to third parties unless you have specifically granted us permission to do so. We will not share personal information with any person or company, aside from the previously mentioned third parties involved in the processing of your order.

Mobile SMS Marketing and Communications

By providing your phone number and opting in to receive text messages from BRILANI, you consent to receive marketing and transactional messages via SMS. These messages may include promotions, special offers, updates on your orders, and cart reminders.

We collect and store your phone number solely for the purpose of communicating with you through SMS. Your phone number will not be shared, sold, rented, or otherwise disclosed to non-affiliated third parties for their marketing purposes.

You can opt out of receiving SMS messages at any time by replying STOP to any of our text messages. Standard message and data rates may apply.

SMS Abandoned Cart Notifications

BRILANI’s website uses cookies and tracking technologies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS. These cookies do not collect sensitive payment or personal data beyond what is necessary to provide this service.

Third-Party Data Sharing

In some cases, we may share limited data with service providers who help us operate our website, process payments, or deliver messages (for example, our SMS and email provider Klaviyo). These partners are contractually obligated to safeguard your information and use it only for the services they provide to BRILANI.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Location Tracking and Location-Based Services

If BRILANI’s services use location-based features (such as personalized product recommendations or local offers), we may collect and process location data from your device. This information, if collected, is used solely to enhance your experience and is not shared with third parties for marketing purposes. You can disable location tracking at any time through your device settings.

External Links

External Links on our site may include links to other sites. Following such links is completely at your own risk: BRILANI is not responsible for the privacy policies and content of these sites. Generally, we will inform you of these links.

Communications

If you provide BRILANI with personally identifiable information, this information may be used to send you information regarding BRILANI and its products and services. For example, we may send you information regarding promotions, surveys, contests, sweepstakes, or product or service updates. Your personally identifiable information may also be used to improve and customize our website's content, layout, and services, with the sole purpose of optimizing our service.

Compliance with Law and Fraud Protection

We may collect and disclose any information we deem necessary, including personally identifiable information, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate and, when deemed necessary, take action in case of illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Choice / Opt Out

We want to communicate with you, but only if you want to hear from us.
To opt out of receiving communications from BRILANI:

• Select "unsubscribe" on our subscription status page and enter the requested information, or
  

• Make your request by contacting one of BRILANI’s representatives by email at help@brilani.com, or
  

• For SMS messages, reply STOP to any message you receive from us.
  
  

Your Acceptance of the BRILANI Privacy Policy

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

If you have questions about this Privacy Policy document, or in the event you are concerned, you may contact BRILANI’s customer service department at help@brilani.com.

Company Ownership Information

Brilani Jewelry (brilani.com) is owned by Levys Jewelry and Diamonds LTD.